[Hiring] French Speaking Financial Customer Expert @Mercier Consultancy Group

Role Description

We are currently searching for talented professionals to join our prestigious client as French Speaking Financial Customer Experts. This position in Greece offers a unique opportunity to advance your career within the fast-paced finance industry, combining high-level client relations with expert financial oversight in one of the most vibrant regions for international career growth.

• Provide high-level financial support and guidance to clients regarding their accounts and transactional inquiries.
• Ensure compliance with international financial regulations and internal corporate policies while handling sensitive data.
• Resolve complex financial queries through professional and effective communication channels.
• Maintain accurate records of all financial interactions in the CRM system to ensure seamless service continuity.
• Collaborate with internal finance teams to troubleshoot discrepancies and optimize the customer experience.
• Stay updated on the latest financial products and market trends to provide insightful assistance to French-speaking users.
• Contribute to the continuous improvement of financial operational workflows and service quality standards.

Qualifications

• Native or fluent French (spoken and written).
• Valid EU passport (mandatory).
• Proven background or a strong interest in the finance or banking industry.
• Excellent communication skills with the ability to explain complex financial concepts clearly.
• Strong digital literacy and the ability to work in a remote professional environment.
• A proactive approach to problem-solving and an unwavering commitment to professional excellence.

Benefits

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary bonus).
• Monthly Performance Bonus.
• Fully Paid Training programs to ensure your success in the finance sector.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel).
• The opportunity to build your career through French-speaking jobs at a global level.
• And Much More...

Company Description

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. We specialize in providing bespoke recruitment solutions, ensuring our candidates find the most rewarding professional opportunities while supporting their seamless transition into new career chapters.