[Hiring] French and English Speaking Advisor for an Online Payment Platform @Mercier Consultancy

Role Description

Mercier Consultancy is currently offering an exciting opportunity for a French and English Speaking Advisor for an Online Payment Platform based in Bulgaria. This role is perfect for French-speaking professionals who are passionate about customer service and digital technology. As an Advisor, you will assist customers with:

• Account inquiries
• Payment-related questions
• Platform support

Helping to ensure a secure and seamless user experience.

Qualifications

• Fluency in French (spoken and written)
• Good command of English (minimum B2 level)
• Strong communication and customer service skills
• Ability to solve problems efficiently and work in a fast-paced environment
• Comfortable using computers and multiple software applications
• Previous experience in customer support, payments, or fintech is an advantage but not required
• Willingness to relocate to Bulgaria if currently living abroad
• EU citizenship or a valid work permit for Bulgaria

Benefits

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

Company Description

Living in Bulgaria offers an excellent quality of life, combining affordable living with modern conveniences and a rich cultural heritage. Whether you choose to live in:

• The vibrant capital of Sofia
• Along the beautiful Black Sea coast
• In one of the country's charming smaller cities

You'll enjoy affordable housing, great restaurants, lively cafés, and easy access to mountains, beaches, and neighboring European destinations. Bulgaria is known for its welcoming atmosphere, growing international business sector, and excellent work-life balance, making it a fantastic place to live, work, and explore.