[Hiring] Finnish Speaking Transportation Customer Experts @Mercier Consultancy Group

Role Description

We are currently seeking dedicated professionals for the Finnish Speaking Transportation Customer Experts position in Greece. This is an exceptional opportunity to join a global leader in the mobility and logistics industry, providing high-level support while enjoying the vibrant lifestyle that comes with one of the most exciting Finnish-speaking jobs in Europe.

• Act as the primary point of contact for Finnish-speaking clients navigating international transportation services.
• Resolve complex inquiries related to logistics, route planning, and transit schedules with precision.
• Maintain high satisfaction levels by providing empathetic and efficient solutions for all customer transportation issues.
• Collaborate with international operations teams to streamline communication and service delivery.
• Ensure all technical documentation and support logs are accurately updated in the CRM system.
• Proactively monitor transportation updates to provide real-time information to end-users.
• Contribute to the continuous improvement of customer service protocols within the transportation sector.

Qualifications

• Native or fluent Finnish (spoken and written) is mandatory for this role.
• Valid EU passport (mandatory) to facilitate employment within the EU.
• Exceptional communication skills and a passion for the customer-centric transportation industry.
• Ability to navigate multiple software platforms simultaneously while maintaining attention to detail.
• A proactive mindset, perfect for those seeking long-term professional growth through Finnish-speaking jobs.
• Previous experience in customer support or the logistics industry is considered a significant advantage.

Benefits

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary)
• Fully Paid Training programs to ensure your success.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) included for a smooth move.
• Monthly Performance Bonus based on your dedication and results.
• A unique opportunity to secure one of the premier Finnish Speaking Transportation Customer Experts positions in Greece.
• And Much More...

Company Description

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with world-class international organizations. We specialize in facilitating seamless career transitions, ensuring that our partners achieve excellence while our candidates thrive in their new professional environments.