[Hiring] Finance Rep II - Customer Service @Cincinnati Children's

Role Description

• Billing:
  • Compile and prepare patient charges.
  • Prepare invoices billings, UB-04 and 1500 claim forms to be sent to 3rd party payers for payment indicating individual line items for services and total costs.
  • Review charges.
  • Obtain and evaluate family, third party payers and agency resources for payment of charges.
  • Manage patient billing and ensure procedures are billed according to contracts.
  • Transmit or mail all paper and claims, and review correspondence and follow up as needed.
• Systems Support:
  • Maintain and update departmental system, including templates, and payer and physician information.
• Collaboration:
  • Act as a preceptor for new employees.
  • Perform specialty services functions.
  • Act as a resource within the department/division.
  • Provide instruction for performing non-routine functions.
  • Serve as a liaison between Physicians Billing Service, Admitting, Outpatient Surgery, Outpatient Department, Patient Financial Services and other Cincinnati Children's departments.
• Financial Support:
  • Obtain and evaluate family, third party payers and agency resources for payment of charges.
  • Counsel patient on third party coverage and present financial aspects.
  • Determine eligibility for State Medicaid, Social Security and other outside funding.
  • Complete necessary paperwork for eligible patients, including medical and financial applications.
  • Coordinate inpatient and outpatient admissions.
  • Coordinate information with the inpatient and outpatient charge systems.
  • Input charges and relative information.
  • Manage accounts receivable data and collection information, ensure timeliness and accuracy.
  • Research third party payers and community physician charges in order to maintain usual and customary as well as competitive charges.
  • Check and update charge master.
  • Conduct utilization review for the division from insurance companies and work in conjunction with Cincinnati Children's Utilization Review department.
  • Process, post, and balance payments to accounts timely, accurately, and in the correct period.
• Quality:
  • Provide Quality Assurance reports for the division.

Qualifications

• High school diploma or equivalent
• 2+ years of work experience in a related job discipline

Benefits

• Expected Starting Pay Range: $18.66 - $22.89
• Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates.
• Additional pay (e.g., shift, on‑call, or weekend differentials) and benefits may apply.
• Annual pay may vary based on FTE status.

Company Description

At Cincinnati Children’s, we come to work with one goal: to make children’s health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children’s.

• Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years
• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding
• Recognized as one of America’s Best Large Employers (2025)
• America’s Best Employers for New Grads (2025)
• One of the nation's America’s Most Innovative Companies as noted by Fortune
• Consistently certified as a great place to work
• A Leading Disability Employer as noted by the National Organization on Disability
• Magnet® designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC)