[Hiring] File Coordinator @IME RESOURCES LLC

Role Description

ExamWorks Compliance Solutions is seeking a detail-oriented individual to join the team as a Medicare File Coordinator. The Medicare File Coordinator is responsible to ensure information is entered correctly and to the highest quality and integrity and is in full compliance with client contractual agreement, regulatory agency standards and/or federal and state mandates. This position is required to assist customer service team and provide overall support to the Customer Service Department.

This is a remote full time position with a standard work schedule Monday-Friday, 8am-5pm (must be able to work Eastern time zone).

Responsibilities:

• Performs quality assurance reviews of information, correspondences and files
• Ensures all cases contain the correct information for the examination process
• Audits files to ensure that all client instructions and specifications have been followed
• Completes and ensures all examination fees are quoted daily and are in accordance with company practices
• Ensures that the appropriate board specialty has received the case in compliance with client specifications and/or state mandates and is documented accurately
• Assists with data entry of billing information
• When necessary, notifies management of any case issue or concerns requiring management’s attention
• Ensures all practices are carried out in accordance with HIPAA compliance practices, state and federal safety standards and legal regulations
• Calls for invoices from physicians
• Assists with mail as needed
• Assists with the scanning of documents

Qualifications

• High school diploma or equivalent required
• A minimum of two years clinical or related field experience; or equivalent combination of education and experience required
• Medicare knowledge or experience a PLUS
• Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet
• Must possess excellent skills in English usage, grammar, punctuation and style
• Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed
• Must be able to maintain confidentiality
• Must be able to demonstrate and promote a positive team-oriented environment

Benefits

• Competitive benefits (medical, vision, dental)
• Paid time off
• 401k