[Hiring] Field Service Representative @Danaher Corporation

Role Description

The Field Service Representative (FSR) is responsible for providing exceptional customer service to clients while installing and maintaining diagnostic instruments in hospital laboratory environments. This position reports to the Quebec District Service Manager and is part of the Service department located in Chicoutimi/Jonquière area and will be entirely remote.

• Serving assigned customers, under minimal supervision, you will be required to complete troubleshooting, installation, validation, maintenance and service repair needs on designated instrumentation.
• Complete on time and accurately: preventative maintenance, field modifications, instrument repairs and work order/service documentation.
• Occasionally available to travel across Canada, to support the various sites where our instrumentation is used.

Qualifications

• Technical degree in biomedical, laboratory, electronics or related field with a minimum of 1 year of experience troubleshooting, installing, performing maintenance on laboratory equipment at customer sites OR 1 year of mechanical or electrical experience.
• Bilingualism in French and English, spoken and written.

Requirements

• Ability to travel to the United States of America for training.
• Ability to regularly lift, move, slide, raise and/or place up to 50 lbs.
• Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.

Benefits

• Comprehensive benefits package, including paid vacation, medical/dental/vision insurance, and a pension fund.
• Flexible remote work for eligible positions.
• Annual salary range for this role is 75,000-85,000 CAD.
• This job is also eligible for bonus/incentive pay.