[Hiring] Family Travel Specialist @Yates Travel

Role Description

This entry level role is perfect for someone who enjoys connecting with people, loves discussing destinations and unique experiences, and wants the flexibility to work remotely—or anywhere with a steady internet connection. No past experience is required. What matters most is excitement, curiosity, and a desire to grow.

Key Responsibilities

• Provide warm, dependable customer support through phone, email, and messaging
• Assist clients as they browse and book travel options such as cruises, resorts, flights, and vacation packages
• Walk customers through itineraries, payments, and travel documents
• Research destinations, promotions, and travel choices that match each client's preferences
• Help resolve simple booking or account related questions
• Maintain clear, consistent communication throughout the planning process
• Use travel systems, booking tools, and customer service best practices

Qualifications

• A positive, energetic, people focused attitude
• Strong communication skills with a friendly, professional tone
• Basic computer skills and comfort learning new tools
• Solid organization and attention to detail
• A genuine interest in travel and helping others
• No previous experience required

Benefits

• Fully remote with flexible scheduling
• Beginner friendly
• Access to travel discounts, perks, and industry opportunities
• Competitive commission structure