[Hiring] Experienced Bilingual Healthcare Collections @Transworld Systems Inc.

Role Description

Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

• Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts.
• Providing thorough, efficient, and accurate account updates on computer files for each call made or received.
• Skip tracing to locate consumer contact information.
• Counseling delinquent consumers to assist in finding funds to meet their payment obligations.
• Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties.
• Complying with and staying up-to-date on all TSI policies and procedures.
• Maintaining knowledge of functional areas, company policies, and procedures.
• Providing feedback to management concerning possible problems or areas of improvement.
• Making recommendations to implement improved processes.
• Performing other duties as assigned by management.

Qualifications

• High levels of ambition, keen to grow their career.
• Experience with healthcare 3rd party collections.
• A positive, friendly demeanor who finds joy in everyday.
• Strong communication skills.
• Proficient computer skills.
• The ability to work and prioritize independently.
• For Remote Positions: Minimum internet speed requirements are 25 mbps download and 20 mbps upload with a hard wired connection.

Requirements

• MUST be a Puerto Rico resident.
• Compensation: $14/hour based on 3rd party HC experience.

Benefits

• Work from home.
• Paid training.
• Team-oriented work environment.
• Growth opportunity.
• Generous bonus opportunity.
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays.