[Hiring] Engagement Moderator @ModSquad Inc

Role Description

We are recruiting Engagement Moderators to support a high-profile live sports streaming project serving German-speaking audiences. This project focuses on real-time digital engagement and moderation during live sports events, particularly American football and basketball. Moderators will interact with sports fans before, during, and after events while helping to maintain an engaging, respectful, and brand-aligned online community.

This is not a role for someone with only a casual interest in sports. We're looking for candidates who combine excellent German-language communication skills with strong, current knowledge of the NFL and NBA.

Candidates must have a genuine interest in and working knowledge of both American Football and basketball.

Qualifications

• Regularly follow NFL and NBA games, teams, players, and league developments
• Understand the basic rules, terminology, positions, and gameplay of both sports
• Recognize major teams, players, storylines, rivalries, and league trends
• Be familiar with sports statistics, fan culture, humor, slang, and online conversations
• Stay informed about current developments throughout the NFL and NBA seasons

Requirements

• Native-level fluency in German (written and reading comprehension required)
• Strong written communication skills with excellent grammar and spelling
• Prior experience in social media moderation, community management, or digital engagement
• Ability to adapt quickly to different brand voices and communication styles
• Comfortable working in fast-paced, live-event environments
• Comfortable with client-facing communication
• Strong interest in sports
• Knowledge of both American football and basketball
• Experience moderating live sports or entertainment events

Workspace Requirements

• A dedicated laptop or desktop
• Minimum of 8 GB RAM
• Reliable internet connection
• Willingness to install ModSquad security software and enable two-factor authentication on both your device and mobile phone

Project Hours & Commitment

• Available hours are determined by the NFL and NBA schedules and may fluctuate from week to week
• Individual events generally require approximately 3-5 hours of coverage
• Weekend and evening availability is required
• Candidates should have flexibility around live-game schedules and understand that available hours may fluctuate throughout the season
• Orientation will begin upon onboarding

Benefits

• Individual base pay or rate depends on various factors, including primary work location, complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills
• Salary: 1 - 2 USD Per annum