[Hiring] Dutch Speaking Technical Support Customer Expert @Mercier Consultancy Group

Role Description

We are currently seeking ambitious professionals for the Dutch Speaking Technical Support Customer Experts position in Greece, working within the dynamic consumer electronics sector. This is an exceptional opportunity to advance your technical advisory skills while enjoying a Mediterranean lifestyle, supported by our comprehensive relocation program for those seeking jobs in Greece.

• Provide expert technical assistance to customers regarding high-end consumer electronics products.
• Troubleshoot hardware and software issues to ensure optimal performance for all users.
• Maintain high levels of customer satisfaction by delivering precise, professional, and empathetic support in Dutch.
• Document all technical inquiries and resolution steps accurately within the internal database.
• Stay updated on the latest consumer electronics trends to provide informed and effective product guidance.
• Collaborate with international teams to improve technical processes and customer service workflows.
• Educate clients on product features and configuration to maximize their user experience.

Qualifications

• Native or fluent Dutch (spoken and written).
• Strong proficiency in English to collaborate within our international corporate environment.
• Valid EU passport (mandatory requirement).
• A genuine passion for consumer electronics and a desire to help others navigate modern technology.
• Previous experience in technical support or customer service is considered a strong asset.
• Excellent communication skills and a problem-solving mindset.

Benefits

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary bonus).
• Monthly Performance Bonus linked to service quality.
• Fully Paid Training programs to sharpen your technical expertise.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) for a seamless transition to your new life in Greece.
• And Much More, including team-building events and a vibrant international work culture.

Company Description

Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading global brands. As a leader in European recruitment, we specialize in high-impact roles, including Dutch-speaking jobs that offer unparalleled career development and growth.