[Hiring] Customer Service Specialist @Globe Life AIL

Role Description

Join our team as a Customer Service Specialist in VA—help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company.

• Provide outstanding customer service via phone, video, and email
• Assist clients with benefits enrollment and account questions
• Handle confidential information with professionalism
• Resolve client issues and follow up promptly
• Maintain accurate records and documentation

Qualifications

• Excellent communication & listening skills
• Self-motivated, adaptable, and reliable
• Positive attitude and willingness to learn
• Comfortable working in a remote environment

Requirements

• Full training provided, no experience required

Benefits

• Weekly pay + performance bonuses
• Flexible schedule – work from home
• Career advancement opportunities
• Team trips, contests, and events
• Supportive and positive work environment

Company Description

The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we’ve been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture.