[Hiring] Customer Service Representative @Enovis

Role Description

Join our dynamic remote customer service and sales support team as a Customer Service Representative, providing friendly, professional customer support and general business assistance.

• Manage inquiries from internal and external customers and provide exceptional support by email, phone, and Microsoft Teams.
• Explain products and services clearly and effectively to customers.
• Process product returns, exchanges, and recall paperwork.
• Collect necessary information and documentation for product complaints.
• Use the ERP system to process orders for billing and restocking.
• Handle credit rebills and facilitate inventory transfer requests.
• Adhere to the monthly closing schedule.

Qualifications

• High school diploma or equivalent required.
• 2–4 years of relevant experience in customer service, sales operations, and/or logistics.

Requirements

• Proficiency with ERP systems, Microsoft Outlook, Excel, Word, and Teams.
• Excellent written and verbal English communication skills.
• Strong organizational, problem-solving, and time management skills.
• Customer-focused, action-oriented approach.
• Integrity, trustworthiness, and a friendly, professional attitude.
• Ability to work effectively both independently and within a team.
• Currently, Enovis does not provide sponsorship for employment visas (e.g., H-1B) and will not offer such sponsorship in the future. Applicants must already have full-time work authorization in the United States, both now and in the future, without requiring sponsorship.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Spending and Savings Accounts
• 401(k) Plan
• Vacation, Sick Leave, and Holidays
• Income Protection Plans
• Discounted Insurance Rates
• Legal Services