[Hiring] Customer Service Representative @Banuelos Insurance Solutions

Role Description

Banuelos Insurance Solutions is looking for a Customer Service Representative to join our team in our Orinda office. This is a great opportunity for someone who enjoys working with people, is comfortable on the phone, and is eager to learn the insurance business. Entry-level candidates are welcome to apply.

What You'll Do:

• Assist customers with general insurance questions and needs.
• Make outbound calls and prospect for new business.
• Follow up with leads and prospective customers.
• Support day-to-day agency and insurance activities.
• Build positive relationships with customers.
• Learn insurance products, systems, and agency processes.
• Participate in training and coaching.

Qualifications

• Positive, professional, and friendly attitude.
• Strong communication and people skills.
• Comfortable making phone calls and speaking with customers.
• Coachable and willing to learn.
• Organized and dependable.
• Motivated to build a long-term career.
• Previous customer service, sales, or insurance experience is a plus, but not required.
• Willingness to obtain an insurance license and grow within the industry.

Benefits

• Simple IRA - employer matching
• Bonus based on performance
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance

Company Description

Banuelos Insurance Solutions is a supportive, team-oriented environment offering opportunities for career growth and advancement. This is an in-office position in Orinda, CA, open to entry-level candidates, with training and ongoing coaching available.