[Hiring] Customer Service Executive @A Job Thing

Role Description

This role involves providing excellent customer service and support to clients.

• Excellent spoken and written communication abilities in both Mandarin & English.
• Respond effectively and efficiently through various channels.
• Develop rapport with customers to understand and adequately make appropriate requirements for development.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Provide recommendations within the area of expertise to support customer needs.
• Handle order complaints in a timely manner, form a work log, and provide timely feedback on abnormal problems.

Qualifications

• Diploma/Bachelor's Degree in Business Administration, Banking, Mass Communications, or any equivalent.
• At least 1 year of customer service work experience in customer service management is preferred.
• Fresh graduates are also encouraged to apply.
• Demonstrated professional customer service skills with a respectful, positive attitude, and strong adaptability.
• Demonstrated analytical and problem-solving skills.
• Working knowledge and understanding of thar with RM is preferred.
• Able to work on shift.

Requirements

• One year renewable contract, with the option to transfer to a permanent position after one year.
• IMMEDIATE HIRING.

Benefits

• Work From Home.
• Attractive salary + allowance.
• Professional training will be provided.
• Good working environment.
• Annual Leave + Medical Leave.
• Work 5 days per week.
• Career Advancement.
• Salary Increment.
• Compensation: MYR 3000 - MYR 3500 monthly.