[Hiring] Customer Service @Workday,Inc

Role Description

We’re looking for a dedicated and passionate Customer Service to support our growing team remotely. If you’re organized, tech-savvy, and ready to contribute your skills, this is the perfect opportunity for you!

• Position: Customer Service
• Location: Remote

Key Responsibilities:

• Administrative Support:
  • Managing calendars and scheduling appointments
  • Handling email management and responding to inquiries
• Customer Service:
  • Responding to customer queries via email, chat, or phone
  • Managing customer support tickets
• Social Media Management:
  • Scheduling and posting on social media accounts
  • Engaging with followers and responding to messages/comments
• Content Creation:
  • Writing and editing blog posts, newsletters, and social media captions
  • Designing graphics using tools like Canva
• Additional Tasks:
  • Research and data collection
  • Travel and event planning
  • General task management

Qualifications

• Strong Communication Skills: Clear and professional communication via email, chat, and phone.
• Organizational Skills: Ability to manage multiple tasks and schedules with attention to detail.
• Time Management: Prioritizing tasks and meeting deadlines, especially while working remotely.
• Tech-Savvy: Familiar with tools like Microsoft Office Suite, Google Workspace, and project management platforms (e.g., Asana, Trello).
• Customer Service Skills: Excellent problem-solving abilities and professionalism.
• Adaptability: Able to adjust to various tasks and client needs.
• Writing and Editing Skills: Strong skills in writing and content creation.

Benefits

• Medical care and doctor services
• Life and employee wellness programs
• AD&D insurance
• 401k plan
• Paid Time Off & Holidays
• Generous company discounts

Company Description

Interested? We’d love to hear from you! Please send your resume to: [email protected]

Don’t miss out on this exciting opportunity to join our dynamic team! 🌟