[Hiring] Customer Expert @Harmonivity

Role Description

• Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands.
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience.
• Respond to inquiries about products and services, offering expert advice on a range of car-related matters.
• Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner.
• Turn every customer into a happy customer!
• Enjoy your time in Greece.

Qualifications

• Fluency in German.
• Very good use of English – both in written and spoken language.
• A profound passion for cars is a big plus.
• Work experience as a customer support/customer care representative for at least 6 months will be preferred.
• Highly developed communication skills.
• A genuine problem-solving mentality and a deep sense of ownership.
• Tech savviness and learning agility.
• A positive attitude.

Benefits

• Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece).
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully remunerated training by certified instructors.
• A career path within a company of more than 11,500 employees.
• Special events as well as community & social responsibility initiatives.
• Free online Greek language courses.
• State of the art premises, providing a great working environment with relaxing break areas.

Company Description