[Hiring] Customer Enablement & Training Specialist @Hire Hangar

Role Description

We’re hiring a Customer Enablement & Training Specialist to help enterprise marketing teams master a modern, automation-first SaaS platform. This role sits at the intersection of customer success, technical training, and marketing operations and is ideal for someone who enjoys being front-facing with customers while working deeply with workflows, data, and systems.

• Lead onboarding, deliver live and cohort-based training programs, and create playbooks that make adoption repeatable and scalable.
• This role is especially well-suited for candidates coming from top-tier tech companies who bring strong customer presence, technical confidence, and exposure to marketing environments.

Qualifications

• 2+ years of experience in customer enablement, customer success, marketing operations, or SaaS training roles.
• Experience working at a well-known or reputable technology or SaaS company.
• Strong hands-on experience with HubSpot or similar platforms.
• Practical proficiency in Python and SQL, used in real workflows, reporting, or enablement contexts.
• Excellent verbal and written communication skills with a strong educator mindset.

Requirements

• Prior remote work experience, strong fluency with remote collaboration tools (Slack, Zoom, Google Workspace, Asana or similar), and experience working with U.S. or UK-based companies. Candidates without this experience will not be considered.

Preferred Qualifications

• Marketing agency experience or close partnership with marketing teams.
• Knowledge of SEO, content operations, or lifecycle marketing.
• Experience with automation, AI-enabled tools, or data-driven platforms.

Tools & Technology

• HubSpot or comparable CRM.
• Python, SQL.
• Slack, Zoom, Google Workspace.
• Automation and reporting tools.

Application Process

It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.