[Hiring] Customer Care Rockstar @Atlean World

Role Description

We are offering a great work experience in Sofia, Bulgaria for a role as a Remote Position Customer Care Rockstar with Dutch.

Why a Remote Position Customer Care Rockstar with Dutch role is great for your professional and personal development:

• Live in Sofia, Bulgaria and embrace multicultural experiences
• Represent a global brand
• Fast-track career development opportunity

How your day-to-day in this role would look like:

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude
• Solving problems and creating positive experiences for every customer you speak with
• Following the brand's guidelines and quality standards on every interaction
• Logging and updating customer interactions in the relevant systems
• Working closely with your team to keep improving the service you provide

Qualifications

• Fluent in Dutch, B2 English
• Curious about the latest tech
• Experience is a bonus
• Communication Virtuoso
• Empathy Expert

Requirements

• Salary: €1,687.27/month (gross)
• Payment Frequency: Monthly
• Performance Bonus: up to 10% of gross salary after 3 months, based on KPIs
• Meal Allowance - €80-100 based on the number of days worked in the month
• Health Insurance through Generali
• Multisport and/or Coolfit cards
• Learning Platform

Company Description

Atlean World is an International HR Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.