[Hiring] Corporate Travel Consultant @TTEC

Role Description

As a Corporate Travel Consultant – French-English, working remote in Athens, Greece, you’ll support business travelers and corporate clients throughout their travel journey. Your responsibilities include:

• Manage corporate travel bookings including flights, hotels, rail, car rentals, and other travel services, using Spotnana and other travel booking platforms.
• Provide professional, personalized support to business travelers via phone, email, chat, and other communication channels.
• Handle new reservations, changes, cancellations, rebookings, and itinerary adjustments, ensuring compliance with traveler preferences and corporate travel policies.
• Support travelers through flight disruptions, schedule changes, missed connections, cancellations, and other travel-related challenges.
• Recommend travel options by balancing company travel policies, traveler preferences, availability, and cost.
• Collaborate with airlines, hotels, travel suppliers, and internal teams to resolve complex travel situations.
• Maintain accurate traveler and booking information while staying up to date on travel products, destinations, booking procedures, corporate travel policies, and industry regulations.

Qualifications

• 3 or more years of hands-on experience using Spotnana Agent Desktop.
• Fluent Spanish and strong French, both written and spoken.
• Corporate travel servicing experience, including reservations, ticketing, changes, cancellations, refunds, and disruption management.
• Ability to work from home in Greece, aligned with the Athens operation.
• Customer-focused with a genuine passion for delivering exceptional traveler experiences.
• Strong problem-solving abilities and the ability to remain calm and professional under pressure.
• Excellent attention to detail and organizational skills.

Benefits

• Supportive of your career and professional development.
• An inclusive culture and community-minded organization where giving back is encouraged.
• A global team of curious lifelong learners guided by our company values.
• Competitive compensation package and performance bonus opportunities.
• Paid time off (PTO) and wellness and healthcare benefits.

Company Description

TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.