[Hiring] Content Moderator @SupportYourApp

Role Description

Join our community as a Content Moderator today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

• Monitor and moderate comments, live chats, DMs, and community spaces across YouTube, Reddit, Discord, and other platforms
• Review, approve, or remove posts and comments in line with established moderation guidelines
• Apply moderation actions consistently using documented procedures
• Identify and flag trending topics, recurring feedback, and overall audience sentiment to internal teams
• Escalate issues appropriately according to internal processes
• Support live show moderation, including real-time chat oversight
• Collaborate with content, production, and support teams to enhance the overall community experience

Qualifications

• Excellent English communication skills (at least C1 for both spoken and written)
• Strong understanding of social media platforms and online culture
• Deep familiarity with comment sections, forums, and community ecosystems
• Experience moderating highly engaged or enthusiastic online communities
• Comfortable moderating content on YouTube, Reddit, and discussion forums
• Ability to follow documentation closely and work independently
• Reliable availability for after-hours and weekend shifts
• Highly organized, detail-oriented, and consistent in applying rules and processes

Benefits

• Flexible schedule
• Opportunity to cooperate fully remotely
• Inclusive international environment
• Compensation in USD
• Rewards for referring friends
• Balance between project workload and personal time, but also – internal health policy
• Responsive leadership interested in your development and long-lasting cooperation
• Greenhouse conditions for self-development
• A culture built on trust, with no time-tracking requirements