[Hiring] Collections Representative @Transworld Systems

Role Description

Build Your Future! Come join our thriving team as a Remote Collections Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

• Responsible for outbound calling as well as accepting incoming calls regarding past due accounts.
• Securing payments on accounts that are past due.

Qualifications

• High School diploma or equivalent.
• Previous experience in monitoring rent collections and managing delinquencies.
• 2 years of previous experience in property management.
• FDCPA knowledge.
• Professional phone etiquette and solid negotiating skills.
• Positive attitude and strong customer service aptitude.
• Ability to problem solve and multitask.
• Willingness to maintain confidentiality.
• Ability to exchange accurate information effectively over the phone.

Requirements

• For Remote Positions:
• Broadband internet connection (No DSL, or Dial Up).
• Hard wired connection required (no Wi-Fi, Wi-Fi hotspots).
• Speed Test Results: 25 mbps download, 20 mbps upload.

Benefits

• Work from home.
• Paid training.
• Team-oriented work environment.
• Growth opportunity.
• Generous bonus opportunity.
• Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!