[Hiring] Client Support Specialist @AIL

Role Description

AO Globe Life, a fully remote and mission-driven company, is hiring to support individuals and families across the U.S. This role is ideal for recent graduates in business, marketing, or communications, or for anyone who enjoys a people-centered, service-first career. With hands-on training, inbound client leads, and structured mentorship, you’ll have the foundation to grow a long-term career from home.

• Prioritize high-quality, client-focused interactions
• Maintain accurate digital documentation and manage follow-up communication
• Walk individuals and families through personalized supplemental benefit options
• Engage in ongoing training, mentorship, and professional growth
• Develop strong, long-term relationships with clients
• Conduct virtual consultations with clients via Zoom
• Guide clients through enrollment with clarity and professionalism

Qualifications

• Willingness and ability to obtain required state licensing, if applicable
• A self-starter mindset with strong organizational skills
• Strong communicators with solid interpersonal skills
• Reliable internet connection and Windows-based laptop or PC with webcam
• Must be authorized to work in the U.S.
• Customer service background helpful but not required
• Confidence with virtual meetings and everyday digital tools
• Passionate about helping others and contributing to a mission-driven organization

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Renewal-based income growth opportunities
• Weekly pay based on performance
• Monthly and quarterly bonus potential
• Full training and licensing provided
• Supportive, people-first team culture
• A real path into leadership
• 100% remote with flexible hours
• Inbound-only client interest — never cold calling
• 3% equity opportunity for qualifying team members