[Hiring] Client Service Representative @PedrosVacations

Role Description

We're looking for dependable, client-focused individuals to support communication, scheduling, follow-up, and travel-related service needs in a remote environment. As a Remote Client Service Representative, you'll help clients stay informed, keep important details organized, and assist with reservations, itinerary updates, accommodations, transportation, activities, and other planning needs. Previous experience is not required. Training and ongoing support are provided.

What You'll Do

• Respond to client questions and requests
• Gather travel dates, preferences, and important details
• Coordinate schedules, confirmations, and follow-up
• Provide clear updates and next-step information
• Assist with reservation and itinerary details
• Research options when needed
• Help with changes or special requests
• Maintain accurate and organized client records

Qualifications

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Ability to manage multiple requests
• Comfort working independently
• Familiarity with email and online systems
• Adaptability when plans change
• Willingness to learn new tools and processes
• Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

Benefits

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital planning and reservation tools
• Opportunities to build client-service and travel-coordination skills

Eligibility

Applicants must be located in:

• United States
• United Kingdom
• Mexico
• Spain
• Australia
• Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, expectations, and next steps.

Apply

If you're organized, dependable, and enjoy helping clients feel informed and supported throughout the planning process, submit your application today to be considered.