[Hiring] Client Service Coordinator @Center for Social Dynamics

Role Description

Are you a self-motivated, hands-on individual looking to do something passionate and meaningful with your career? Join us as we open a world of possibilities. We are currently seeking an ABA Scheduler (Client Service Coordinator) to join our dynamic and growing team!

• Full-Time, Non-Exempt Position
• Remote role - Must reside in US
• Must be able to work Pacific Standard Time
• Growth & Development Opportunities
• $25.00 - $32.00 hourly

Client Service Coordinators (CSC) are responsible for scheduling the direct treatment services of clients and Behavior Specialists. They serve as the primary liaison between clients and staff and are highly visible individuals within the organization. They are responsible for the complete management of the region assigned in terms of staffing the authorized hours for clients they’re assigned.

What your role is:

• Schedule clients with Behavior Specialists within ten business days
• Schedule clients for all authorized hours
• Schedule clients with a minimum of five hours within the first two weeks of treatment
• Assign substitute sessions for same day cancellations and vacations
• Schedule Behavior Specialists with clients, utilizing at least 85% of their availability
• Communicate staffing needs to the recruiting team
• Modifies client and staff schedules in Central Reach
• Updates calendars with new authorizations
• Conducts availability audits for staff and clients every other month
• Communicates with HR, Billing, Onboarding, Training, and Recruiting Departments
• Remains in constant communication with the Regional Director to ensure all staffing needs are met

Qualifications

• Bilingual in English and Spanish (required)
• Excellent organization skills
• Compassionate, supportive, and fun personality
• Undergraduate degree is preferred
• Experience in scheduling is preferred
• Prior knowledge of Central Reach is highly preferred
• Knowledge of autism services is preferred
• Knowledge of Excel is highly preferred

Benefits

• Competitive, market pay based on experience, location, and skills
• Bonus eligibility
• Paid time off (PTO)
• 401k
• CSD issued devices
• Free college or tuition reimbursement through our Dreams Come True program

Company Description

At Center for Social Dynamics (CSD), we believe that every child deserves a chance to shine. We're a passionate team on a mission to open up a world of possibilities for individuals with autism and other developmental needs—through science, compassion, and a whole lot of heart.

• From our very first session to each milestone we celebrate, we bring the power of play, connection, and evidence-based care to every moment.
• With services that are as unique as the individuals we support, we meet kids where they are—at home, in schools, and in communities—and guide them on a path toward growth.
• We live our TRUE values—Transparency, Respect, Understanding, and Excellence—in everything we do.
• As a fast-growing leader in the field, we're known for our vibrant culture, hands-on training, and career pathways that help you grow just as much as those we serve.
• At CSD, we don’t just change lives—we light them up.