[Hiring] Client Experience Specialist @Travelwmissy

Role Description

We're looking for organized, service-focused individuals to help clients stay informed, supported, and organized throughout the travel planning process. As a Remote Client Experience Specialist, you'll assist with communication, reservations, scheduling, follow-up, and travel-related details while helping create a smooth and professional client experience. Previous experience is not required. Training and ongoing support are provided.

What You'll Do

• Respond to client questions and requests
• Gather dates, preferences, and important planning details
• Assist with reservations and confirmations
• Coordinate schedules and itinerary information
• Provide updates and follow up on pending items
• Help organize accommodations, transportation, and activities
• Assist with changes or special requests
• Maintain accurate client records

Qualifications

• Strong communication skills
• Good organization and attention to detail
• Reliable follow-through
• Ability to manage multiple client requests
• Comfort working independently
• Familiarity with email and online systems
• Positive, client-focused attitude
• Willingness to learn new tools and processes
• Experience in customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

Benefits

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital planning tools
• Opportunities to build client-service and travel-coordination skills

Eligibility

Applicants must be located in:

• United States
• United Kingdom
• Mexico
• Spain
• Australia
• Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.

Apply

If you're organized, dependable, and enjoy helping clients have a smooth, well-supported travel experience, submit your application today to be considered.