[Hiring] Client Coordinator @TEKsystems

Role Description

Join a Growing Healthcare Operations Team as a Client Coordinator to support a rapidly growing healthcare review operation. This role is ideal for someone who thrives in a structured environment, enjoys working with data and documentation, and can maintain accuracy while managing multiple tasks.

This is an exciting opportunity to contribute to a critical process that helps determine healthcare coverage decisions.

What You'll Do

• Manage case information, reviewing documentation, and ensuring records are processed accurately and efficiently.

Key Responsibilities

• Process cases through client and regulatory portals
• Review and verify eligibility and case information
• Prepare, enter, and track data with a high degree of accuracy
• Retrieve medical records from external sources and upload them into internal systems
• Ensure medical records and supporting documentation are complete and accurate
• Respond to client inquiries regarding case status, reports, and general questions
• Coordinate with physicians and healthcare professionals to assign cases
• Maintain ongoing communication regarding report status and workflow updates
• Document actions and update databases as required
• Adhere to HIPAA, CMS guidelines, and company compliance standards

Qualifications

• 2+ years of patient access, healthcare administration, medical office, or related healthcare experience
• Strong data entry and computer skills
• Proficiency with Microsoft Outlook, Word, and Excel
• Excellent written and professional email communication skills
• Strong attention to detail and organizational abilities
• Ability to read and interpret medical records, correspondence, and documentation
• Ability to learn new systems quickly
• Reliable internet connection and private home workspace
• High School Diploma or equivalent

Requirements

• Experience reviewing eligibility information (preferred)
• Salesforce experience (preferred)
• Independent Dispute Resolution (IDR) experience (preferred)
• Contract review or document auditing experience (preferred)
• Healthcare claims or insurance-related experience (preferred)

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Work Environment

• Fully remote position
• Virtual training and onboarding provided
• Collaborative team environment with significant growth opportunities
• Performance measured through accuracy, productivity, and quality of work
• Must maintain a distraction-free workspace during working hours

Job Type & Location

This is a Contract to Hire position based out of Houston, TX.

The pay range for this position is $15.00 - $15.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.