[Hiring] Chat and Phone Technical Customer Service @Foundever®

Role Description

Foundever is hiring Seasonal Technical Customer Service Associates! Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications. If you have a passion for providing outstanding service and are eager to make a difference, we invite you to join our dedicated team!

Qualifications

• Must be 18+ years of age
• High school diploma (or GED equivalent)

Requirements

• Ability to multitask in and navigate between screens efficiently while assisting customers
• Ability to provide essential technical support through phone and chat, showcasing flexibility in communication methods
• Hardwired internet connection (no satellite or wireless)
• Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up
• A Working Phone Line (Home Phone or Mobile)
• Home office must be a noise/distraction-free environment
• Desk and an ergonomic chair
• Must live in the United States
• Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings

Benefits

• $15/H
• Enjoy the benefits of working from home. Save time, money, and reduce stress
• No equipment? We provide everything you need!
• Join a supportive community focused on engagement and recognition
• Hands-on paid virtual classroom-style training, as well as ongoing job specific training
• Internal Mobility (84% of our managers are promoted from within)
• Employee discounts
• Referral bonuses
• Employee wellness program