[Hiring] Call Center Representative @InfoCision

Role Description

InfoCision is looking for our next class of fully remote team members to help support our clients. Experience is welcomed, but not required. If you are customer-oriented, ready to learn and excited to grow your career, we want to meet you!

Qualifications

• A great attitude and willingness to learn
• Customer-focus and attention to detail
• Ability to multitask while speaking with customers
• Comfort navigating multiple computer applications during your day
• A quiet home working environment with hardwired, high-speed internet and a Windows 10 or newer PC (8GB RAM+)
• The right tech: 2 monitors, webcam, USB wired headset, wired mouse

Requirements

• How to handle inbound and outbound phone calls, focusing on providing a great customer/donor experience
• Follow client-specific call flows and procedures and accurately document interactions
• Receive coaching to grow your career

Benefits

• Health and dental insurance
• 401K
• Opportunities for bonus and career advancement
• Weekly Pay
• Employee Recognition & Rewards programs
• Access to a portion of earned wages multiple times per week
• A starting rate of $13 per hour
• Full, paid training