[Hiring] Call Center Appointment Setter @Global TekMed Companies (GTM)

Role Description

Our Appointment Setters are the first point of contact with our clients. We are looking for professional, confident, and energetic appointment setters to schedule appointments using our success-proven lead system. Not only will you be working with a great team, but there is also no cold calling! We offer an hourly + commission package, and paid training. The best part of all, there is opportunity for growth!

Qualifications

• 1-2 years of call center experience
• Excellent verbal and written communication skills
• Proficient computer skills including Microsoft Office and Salesforce or other CRM
• Ability to contact customers, complete sales reports and manage other tasks independently
• Reliable IT equipment, internet and adequate workspace
• Ability to handle high call volume
• Previous experience with an auto-dialer (Ring Central)
• Ability to work 40 hours per week, including a Saturday rotation

Requirements

• Contact Company provided leads to set qualified appointments
• Communicate with clients by phone, text and email to understand their needs
• Maintain a working knowledge of the company’s various services
• Establish relationships with past and potential customers to facilitate sales
• Find potential customers through networking, cold calling and industry research to increase sales
• Use data to help customers understand how products can help them achieve their goals
• Complete administrative tasks, such as processing and recording sales in CRM and tracking data in excel or google sheets

Benefits

• 401(k) Plan
• Medical Insurance
• Paid Holidays
• Paid Time off

Physical Requirements & Work Environment

• Prolonged periods of standing or sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times