[Hiring] Billing and Claims Support Representative @Talkspace

Role Description

We are looking for an experienced Billing and Claims Support Representative to join our Customer Support team. This role would be responsible for organizing and processing claims into the database while maintaining accurate records of all claims and invoices processed.

We are looking for someone who has experience ensuring the accuracy and efficiency of claims processing and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us on delivering quality mental healthcare.

This is a remote position based on Eastern Time. Talkspace Headquarters is located in NYC.

What You’ll Do

• Billing and Claims Support
  • Organize and process claims into our database, ensuring accuracy and efficiency.
  • Maintain accurate records of all claims and invoices processed.
  • Support a streamlined process for efficient and accurate billing.
  • Work closely with internal team members to resolve billing issues and ensure timely reimbursement for Talkspace.
  • Ensure compliance with relevant laws, regulations, and policies related to claims and billing.
• Team Collaboration
  • Communicate effectively with team members and other departments.
  • Perform other related duties as assigned.

Qualifications

• Bachelor's degree in accounting, finance, or related work-experience.
• 1+ year of experience with electronic claims processing and/or billing software required.
• Proficient in Microsoft Office (especially Excel).
• 2+ years of experience in billing and accounting is preferred.
• Healthcare experience, experience with medical billing codes and terminology is preferred.

Bonus Points

• Experience working in a provider's office or health insurance company.

Benefits

• Comprehensive Medical, Dental and Vision plans.
• Pre-tax benefits: HSA/ FSA.
• 401k Retirement Savings Program with matching.
• Voluntary benefits including disability, basic life or pet insurance, etc.
• Monthly Wellness Stipend to promote mental and physical self-care.
• Flexible PTO and Remote First Environment.
• Regular team events, including Wellness Workshops and Team Building Events.
• Free access to Talkspace products for you and one household member, as well as access to a friends and family discount!

Compensation

The hourly rate for this role is $24.50/hr.

Equal Opportunity Employer

Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We encourage you to apply, even if you don’t meet every qualification or if your path has been nontraditional.