Role Description
As our Billing Rep II, you will help our patients and providers streamline the billing and insurance process so they can focus on patient care and financial well-being. Every day you will:
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Review and process patient accounts, insurance claims, and payment postings.
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Ensure accurate and timely billing.
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Follow up on denied claims.
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Maintain patient confidentiality.
To be successful in this role, you must have:
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Strong attention to detail.
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Knowledge of medical billing and coding.
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Experience with healthcare insurance.
Demonstrate a solid understanding of your role as an Accounts Receivable Representative II including:
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Read & interpret invoice details.
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Patient registration in IDX.
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Rejection posting in IDX.
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Knowledge of medical records systems.
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Ability to navigate Insurance payer web sites.
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Read & interpret EOB's from various insurance carriers.
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FSC knowledge.
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Rules of FSC Flipping.
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Rules of Charge Corrections.
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Understanding of claim edits.
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Resolve claim edits.
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Ability to manage multiple expectations, tasks, and deadlines effectively.
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Timely review of electronic communication to stay informed of changes that affect your position.
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Research and analyze account thoroughly to determine appropriate action(s) to be taken.
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Proactively organize and manage case load to ensure follow through on claims that did not reach resolution at time of initial processing.
Qualifications
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High School Diploma or GED.
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Three (3) years experience working in healthcare Rev Cycle or a Professional Medical Office.
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Knowledge of physician billing regulations.
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Understanding of professional claims and billing procedures.
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Knowledge of Federal and State regulations applicable to Government and Insurance Collections.
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Excellent written and verbal communication skills.
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Working knowledge of computers and demonstrated proficiency in using e-mail systems, Internet and MS office software applications with emphasis in Word and Excel.
Requirements
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Associates in Healthcare Administration or related field (Preferred).
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Five (5) years experience working in healthcare Rev Cycle or a Professional Medical Office (Preferred).
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One (1) year experience with IDX Practice management system and Cerner EHR (Preferred).
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Knowledge of Google Suite (Preferred).