[Hiring] Bilingual Tech Expert @TP

Role Description

We’re looking for a Bilingual Customer Expert to join our team remotely. In this role, you’ll support customers by:

• Responding to inquiries
• Providing clear and friendly guidance
• Delivering effective solutions across different service scenarios

You’ll focus on:

• Understanding customer needs
• Handling information responsibly
• Ensuring a smooth, positive experience in every interaction

Qualifications

• Agente de servicio al cliente para línea de soporte técnico/mantenimiento de dispositivos como impresoras, escáneres, ordenadores, etc.
• Preferible: 6 Meses de Experiencia laboral previa en Customer Service
• Técnico o tecnólogo en sistemas
• Required: Basic knowledge regarding Technology Support – Hardware

Benefits

• Work schedules of 42 hours per week*, designed to support work-life balance
• Performance-based bonuses* to reward your results and commitment
• Indefinite-term contract for long-term stability
• Access to our exclusive Gaming Arena, designed for entertainment and team connection
• Employee fund benefits that support your financial wellbeing

*Terms and conditions apply.

Company Description

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

• At TP, we champion diversity, equity, and inclusion in every connection
• We value the unique perspectives and identities of our clients and team members
• We foster an inclusive culture where all voices are heard, valued, and respected
• Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world

Make a difference with the TOP Team!