[Hiring] Bilingual Inbound Customer Service Representative @TeleShift

Role Description

TeleShift Staffing is hiring independent contractors to provide inbound customer support for top-tier U.S. brands. This 1099 remote position offers flexible scheduling and the freedom to work from home. Ideal candidates are professional, detail-oriented, and passionate about helping others.

• Training & Start Dates:
  • Phase I: January 20th, 2026 – February 23, 2026
  • Phase II: February 24, 2026 – March 04, 2026
• Training Hours: Monday–Friday, 9:00 AM – 3:00 PM EST (attendance is mandatory)
• No classes on Monday, February 16th.
• Pay:
  • $7.64/hour during training
  • $16.00/hour after certification
• Work Schedule:
  • Choose your own schedule
  • Operating Hours: 24/7/365
  • Must work 4 hours on Mondays

Qualifications

• Fluent in English and Spanish
• Strong problem-solving and active-listening skills
• Dependable, empathetic, and detail-oriented
• Comfortable working independently in a remote setting

Requirements

• Technical & Equipment:
  • Windows 11 PC (fully updated) with 8 GB RAM minimum
  • Dual monitors required
  • Hardwired internet connection (Ethernet) – no Wi-Fi only
  • USB VoIP headset (no Bluetooth)
  • Must reside in: AL, AK, AZ, AR, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, RI, SC, SD, TN, TX, UT, VA, WV, WY
  • Reliable high-speed internet and a quiet home workspace

Ideal Candidate Profile

This role fits self-motivated, bilingual communicators who enjoy helping customers, solving problems, and managing responsibilities independently in a home workspace.