[Hiring] Bilingual Customer Service Representative @Randstad

Role Description

Fully Remote Bilingual Customer Service Representative. Are you fluent in English and French, passionate about helping others, and looking to launch a long-term career in the insurance industry? We are seeking dedicated Bilingual Customer Service Representatives for a 100% Remote position with an upcoming November Start Date!

Advantages

• $46,600 Annual Salary
• Full time, Permanent position
• New Brunswick only
• REMOTE
• Paid 4-6 weeks of training, followed by 2-3 weeks of mentorship
• 3 weeks of Paid Vacation & 3 Paid Personal days
• Monday - Friday scheduling
• Weekends off!
• Pension plan
• Able to participate in the Share Ownership Program
• Bonus plan
• Education reimbursement program $2,000 (annually)
• Career advancement options!

Responsibilities

• Provide accurate responses to existing and new members while maintaining the highest level of customer service
• Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion

Qualifications

• Strong English and French communication skills (Mandatory)
• Must be able to pass The Federal Government's Enhanced Security Screening
• Must have Strong Computer skills, using multiple screens and systems at the same time (Multitasking)
• Strong Problem Solving skills
• Customer Service experience or Call Center Experience Required
• Able to work under pressure
• High School Diploma Required

Summary

If you're eager to start a career that promises both personal satisfaction and professional growth, this role is ideal for you! You can directly apply to this posting or email your Resume at [email protected] with subject line: Bilingual Customer Service Representative. Only those selected for interviews will be contacted. Thank you for your interest in this position!