[Hiring] Bilingual Customer Service Representative @Frontline Call Center

Role Description

We’re hiring Bilingual (Spanish/English) Customer Service Representatives to support individuals. You’ll provide critical support connecting people to emergency shelter and resources from the comfort of your home. This is mission-driven work that truly matters.

• Job Type: Full-time, Temporary
• Pay: $15.00/hour for Bilingual Spanish speakers (W2 Employee)
• Location: 100% Remote
• Orientation: October 15, 2026
• Training Schedule: TBD
• Must have open availability
• Must be bilingual

Qualifications

• Fluent Bilingual Spanish/English speakers (spoken and written)
• Call center or customer service experience
• Remote work experience is a plus
• Tech-savvy with ability to navigate multiple systems
• Reliable: 100% attendance required for orientation and training, no exceptions
• Open availability required (including weekends)

Requirements

• Windows 11 based PC (no MACs or Chrome Book)
• Dual monitors
• Processor: Intel, i5, i7 or i9 (recent generation)/AMD Ryzen 5, 7, or 9 (recent generation)
• At least 16 GB of memory (RAM) with 12 GB usable
• CPU utilization should be 50% or less
• Internet connections: your computer must have an Ethernet (RJ-45) port
• Wired internet connection required – Wi-Fi is not allowed
• Download speed: 20 Mbps or higher
• Upload speed: 10 Mbps or higher
• Ping: 20 MS or less

How to Apply (Fast Track)

• Apply now by replying with:
• A screenshot of Windows 11 on your PC
• A screenshot of your internet speed test from speedtest.net performed on your laptop or desktop, NOT your cell phone
• Confirmation that you meet all equipment and availability requirements
• A screenshot of at least 16 GB of RAM on your computer
• A screenshot of you hard wired to your Ethernet cable (no Wi-Fi)
• If you meet the qualifications, have 24/7 availability, and your equipment meets our requirements, we encourage you to submit your application.
• Spots are limited and filled on a first come, first served basis, apply ASAP!
• All of these requirements will be verified in your interview.
• Due to the high volume of applications, we will only be reaching out to candidates who meet the required qualifications.

Benefits

• Note: Some benefits are subject to eligibility requirements, including employment term and other factors.

Company Description

Frontline Group is a W2 employer that does not hire independent contractors.