[Hiring] Benefits Outreach Representative @AIL

Role Description

AO Globe Life is seeking motivated professionals to join our remote team in a client-focused role supporting families and individuals across the United States. In this opportunity, you will help clients understand and access important benefit programs while building meaningful relationships and providing dependable service.

This fully remote position offers flexible scheduling, structured training, and pre-interested client consultations—no cold outreach or door-to-door sales required. If you enjoy helping others, communicating clearly, and working independently, this role provides a strong path toward a meaningful long-term career from home.

Bilingual candidates who are fluent in English and Spanish or English and Vietnamese are encouraged to apply. These language skills may help support clear communication with a broader range of clients. All qualified applicants are welcome to apply.

Key Responsibilities

• Conduct scheduled virtual consultations with clients using Zoom
• Identify client needs and guide them through available benefit options
• Explain coverage details and enrollment steps clearly and professionally
• Maintain accurate digital records and manage follow-up communication
• Provide exceptional client service while building long-term relationships
• Participate in ongoing training sessions and team meetings to strengthen skills

Qualifications

• Strong verbal communication and interpersonal skills
• Organized, dependable, and comfortable working independently in a remote environment
• Confidence using video conferencing platforms and digital tools
• Motivated by service-oriented, purpose-driven work
• Customer service, sales, or client relations experience is helpful but not required
• Bilingual English-Spanish or English-Vietnamese communication skills are a plus, but not required

Requirements

• Must be physically located and authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or desktop computer with webcam

Training and Support

AO Globe Life provides comprehensive onboarding to ensure every team member begins with a strong foundation. Training includes product education, compliance standards, and effective client communication strategies. Weekly virtual training sessions and mentorship opportunities help team members strengthen leadership, service, and relationship-building skills.

Our structure emphasizes collaboration, growth, and accountability, with experienced leaders available to support your professional development.

What You Can Expect

At AO Globe Life, you can build your career while working remotely from anywhere in the United States. The environment combines independence with strong team support, allowing you to manage your schedule while maintaining clear goals and team connection.

Team members have opportunities for long-term career growth through continued learning, advancement pathways, and leadership responsibilities over time.

Who Succeeds in This Role

• Communicative and empathetic individuals who value professionalism and service
• Organized professionals capable of managing responsibilities in a remote setting
• Growth-oriented individuals committed to continuous learning
• Team players who collaborate effectively while working independently
• Individuals with bilingual English-Spanish or English-Vietnamese skills who enjoy helping clients communicate clearly

Important Information About This Opportunity

• This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life.
• Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
• Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
• No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
• This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.