[Hiring] Beauty Advisor @Inktel Contact Center Solutions

Role Description

Driven by our Passion for People, our Remote Beauty Advisors are keen on driving great customer experience. The Beauty Advisor provides client support via chat, assisting with client inquiries, troubleshooting, and general support as an independent contractor.

• Respond to all client communication via email.
• Provide client support regarding account inquiries, service, programs/promotions, and .com/Direct technical issues.
• Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email.
• Agents may be asked to transition between channels at any time.

Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues, or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive” lightly. It embodies what we value.

Qualifications

• Experience in customer service or related field.
• Strong communication skills.
• Ability to work independently.

Requirements

• Proficiency in using chat and email communication tools.
• Ability to troubleshoot technical issues.
• Flexibility to switch between communication channels.

Benefits

• Flexible work schedule.
• Opportunity to work remotely.
• Engaging work environment with a focus on people.