[Hiring] Automotive Internet Parts Customer Service Representative @Westbury Jeep Chrysler Dodge Inc

Role Description

VIP Automotive Group of Long Island is seeking an experienced Automotive Internet Parts Customer Service Representative to join our growing OEM Automotive Parts E-Commerce operation in Lindenhurst, NY. This is an excellent opportunity for an experienced professional who understands dealership parts operations and online parts sales.

You'll play an important role in managing online automotive parts orders, customer communication, order fulfillment, shipping, returns, and problem resolution while helping drive revenue and customer satisfaction.

Qualifications

• 2+ years of automotive parts experience preferred
• Automotive dealership parts experience strongly preferred
• Strong knowledge of OEM automotive parts and part numbers
• Experience with online automotive parts ordering
• Understanding of order fulfillment and shipping processes
• Strong customer service and problem-solving skills
• Excellent written and verbal communication
• Strong computer and data-entry skills
• Ability to manage multiple orders and customer requests simultaneously
• Strong attention to detail and organizational skills
• Comfortable handling customer escalations
• Ability to work independently while collaborating with dealership teams
• Sales-minded approach with the ability to identify revenue opportunities

Requirements

• Automotive parts experience is required
• Experience in one or more of the following:
  • Automotive dealership Parts Department
  • OEM automotive parts
  • Internet Parts Department
  • Automotive e-commerce
  • Online automotive parts sales
  • Automotive parts fulfillment
  • Wholesale automotive parts
  • Retail automotive parts
  • Parts counter or parts sales
  • Automotive parts customer service

Benefits

• $60,000 – $65,000 annual earning potential
• Base salary + commission + bonuses
• Stable weekday schedule
• Limited weekend remote coverage
• Career advancement opportunities
• Professional and collaborative work environment
• Opportunities to work with multiple OEM automotive brands
• Long-term career growth within VIP Automotive Group
• Employee discounts on vehicles, parts, and service

Company Description

VIP Automotive Group of Long Island is an established and growing automotive dealership organization with a strong reputation for leadership, customer service, employee development, and career advancement.