[Hiring] Appointment Scheduler @Pierce Washington

Role Description

Pierce Washington is seeking a detail-oriented and customer-focused Appointment Scheduler to coordinate appointments, manage calendars, and ensure efficient scheduling operations. In this role, you will:

• Schedule, confirm, reschedule, and cancel appointments.
• Answer incoming calls, emails, and scheduling inquiries professionally.
• Maintain accurate appointment calendars and customer records.
• Send appointment reminders and follow up on missed appointments.
• Coordinate with internal teams to avoid scheduling conflicts.
• Protect confidential customer information and maintain organized records.

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Basic computer proficiency and familiarity with email and calendar applications.
• Ability to multitask, prioritize tasks, and manage time effectively.
• Professional attitude and ability to work independently and as part of a team.

Requirements

• Previous experience as an Appointment Scheduler, Scheduling Coordinator, Receptionist, Administrative Assistant, or Customer Service Representative.
• Experience with appointment booking software, calendar management systems, and CRM platforms.
• Familiarity with Microsoft Office, Microsoft Outlook, Google Calendar, and data entry.
• Experience handling inbound and outbound calls, appointment confirmations, and customer follow-ups.
• Strong telephone etiquette, problem-solving skills, and customer relationship management experience.

Benefits

• Opportunity to develop valuable administrative and customer service skills.
• Supportive and collaborative work environment.
• Opportunities for professional growth and career development.
• Training and guidance to help you succeed in the role.
• Potential to develop skills in scheduling coordination, office administration, and customer relationship management.