[Hiring] Appointment Coordinator @AirSculpt

Role Description

As an Appointment Coordinator at AirSculpt®, you will:

• Conduct in-depth qualification on 100+ leads daily and adhere to our established lead process as outlined in our training manual.
• Leverage our CRM tool to engage with prospective patients through text, email or phone communication, aiming to arrange either an in-clinic or virtual consultation.
• Be responsible for establishing and meeting specific Key Performance Indicators (KPIs) or sales goals as part of your role.
• Handle other tasks as assigned by management.

This position has the potential to work remotely.

Qualifications

• At least 2 years of sales (preferably inside sales) or customer service experience.
• Ability to handle large volume of outbound calls and chats (100+/day).
• Professional verbal and written communication skills.
• Ability to work independently and as part of a team; self-motivation, adaptability, and a positive attitude.
• Experience using a CRM tool.
• Proficiency in Microsoft Office and Google Suite.
• Full-time and weekend availability (Saturdays and/or Sundays as required).

Requirements

• Preferred but Not Required: Bilingual (Spanish).
• Salesforce experience.

Physical Demands

• Must be able to sit or stand intermittently for the duration of a shift (8-12 hours).
• Push/pull/lift up to 25 pounds.

Benefits

• Insurance: medical, dental, vision, basic life and AD&D benefits for individual employees.
• Retirement Plan: 401(k) & Roth IRA.
• Paid Time Off: vacation and sick days, as well as company holidays.

Compensation

• $21-22/hour, plus monthly bonus based on Key Performance Indicators.
• Full compensation packages are based on candidate experience and relevant licenses or certifications.