[Hiring] Application Details Intake Assistant @HRS Talent Solutions

Role Description

This position is about the information that arrives through an online form. The applicant or customer has taken the first step, but the receiving team still needs to know whether the form can move forward. You would check routine fields against the provided instructions, record what was received, and identify omissions that need a clear follow-up. Your work helps the next person see a usable submission instead of an unexplained collection of fields and attachments.

The role is remote and introductory. It requires thoughtful checking, rather than deciding whether a person qualifies for a service or whether a business request should be accepted. Some forms will be complete; others may be missing a date, a contact detail, or a document specifically listed in the instructions. You will be taught the employer’s required-field rules and where to direct unusual cases.

A good handoff says what was received and what remains outstanding. It does not imply that the form has been approved. For example, an application with every required field completed may be ready for a reviewer, while one with an unreadable attachment remains pending a replacement. Your notes should distinguish those situations.

What an intake day can involve

• Establish which form type it is and which checklist applies.
• Compare the contact details against an attachment.
• Check that required sections contain usable answers and make sure files are accessible.
• Record the submission’s status accurately.
• Ask for missing details using a suitable message.
• Link missing information to the original submission.

Routine checks you may be asked to make

• Confirm that the correct online form has been used for the type of request received.
• Check required fields for entries using the employer’s checklist.
• Compare names, references, and dates where two supplied items are meant to agree.
• Note a missing or unreadable attachment without declaring the whole request invalid.
• Send a specific request for information when the team’s process permits it.
• Update the intake status so colleagues can see whether the submission is pending or ready for review.
• Keep later replies attached to the original record.
• Flag a contradiction or question requiring a decision to an authorised colleague.

Useful habits for the role

• Read the form’s instructions before treating a blank field as a problem.
• Check the relevant record before sending a duplicate reminder.
• Use straightforward written language when explaining what detail is needed.
• Handle personal information only in the employer’s approved systems.
• Keep a short note of action taken and the reason an item has not moved on.
• Ask for guidance when the checklist does not cover what you are seeing.

Where your experience can come from

• Office administration or customer service experience is welcome but not necessary.
• Experience in filling in web forms carefully, checking information, or helping someone understand a missing requirement is useful.
• The company will train newcomers on its intake steps and online tools.

Qualifications

• Ability to use a computer and follow written instructions.
• Clear communication skills.

Requirements

• Independent work within a defined process.
• Collaboration when an issue belongs with another person.
• A quiet home office area may help when reviewing personal details.

Benefits

• Pay: £51,675–£55,575 a year full-time equivalent, based on 37.5 hours a week.
• Part-time pay is pro rata.

Application information

In your CV, draw attention to careful data checking, clear written follow-up, or any responsibility for keeping a request moving. Experience in forms intake is helpful, but newcomers are welcome because the particular checklist and systems will be taught. If you’re selected for the next step, you may be asked to complete an application on the hiring company’s website. Please make sure your contact information in the initial application is accurate.