[Hiring] Afterhours Driver Support Specialist @Spotter

Role Description

We are currently seeking a dedicated Afterhours Driver Support Specialist to join our team, with weekend shifts required. The primary role of this position is to ensure that our drivers experience a smooth journey, particularly during late hours when support is crucial.

• Act as the primary contact for drivers with issues during night shifts, providing empathetic and efficient solutions.
• Work within the company communication channels to ensure timely and accurate information flow between dispatchers and drivers.
• Guide drivers through problems related to loads, receivers, or shippers, maintaining schedule adherence.
• Use the company’s system to find load numbers, contact brokers for directions, and assist drivers in reaching their destinations efficiently.

You will be working 8-hour shifts with at least one more team member assigned to each shift. Although two rest days are offered every week, they might not necessarily be on Saturday and Sunday.

Qualifications

• Proven sales experience, preferably in logistics, transportation, or a related field.
• Strong verbal and written communication skills with the ability to present complex information clearly.
• Ability to work independently and take initiative to achieve goals.
• Comfortable using computer software tools and understanding basic logistics software solutions.
• Ability to think on your feet and address potential partner concerns effectively.

Benefits

• You will go through a two week comprehensive training course that pays $150 per week stipend to start.
• Attractive commission structure.
• Up to 10 days per year of paid time off.
• Be part of a rapidly growing company with room for career advancement.
• Work with a team that values creativity, collaboration, and continuous improvement.