3rd line support network support engineer @Remote Recruitment
Customer Service
Salary zar 45,000 per ..
Remote Location
Job Type contract
Posted 1wk ago

[Hiring] 3rd line support network support engineer @Remote Recruitment

1wk ago - Remote Recruitment is hiring a remote 3rd line support network support engineer. πŸ’Έ Salary: zar 45,000 per month πŸ“Location: South Africa

Role Description

We are looking for an experienced Wireless ISP Network Engineer to join our support team, ensuring the stability and performance of customer networks. You will handle 3rd line support, troubleshoot Wi-Fi, PtP, and WAN networks, monitor performance, and ensure uptime. During the off-season, you will focus on network upgrades, maintenance, and assisting field engineers in improving network infrastructure. If you’re passionate about cutting-edge wireless technology and thrive in a fast-paced support environment, we’d love to hear from you!

Key Responsibilities

  • Support & troubleshoot wireless networks (WAN, LAN, WLAN, PtP, PtMP).
  • Diagnose & resolve customer connectivity issues (RADIUS, billing, authentication).
  • Configure & maintain guest access portals, authentication services, and network monitoring.
  • Identify & resolve recurring network issues, improving performance & stability.
  • Work on Wi-Fi network design, installations, structured cabling, and radio links.
  • Act as escalation point for site operator issues & major network incidents.
  • Mentor junior engineers and collaborate with field teams.
  • Provide on-call support as needed.

Qualifications

  • 5+ years’ experience in a Wireless ISP or MSP network support environment.
  • Strong expertise in Wi-Fi, PtP/PtMP radio links, structured cabling, and network architecture.
  • Hands-on experience with Cambium, Ubiquiti, Mikrotik, and Draytek.
  • Strong knowledge of IP networking, routing, VPNs, and subnetting.
  • Experience with Wi-Fi surveys & network monitoring tools (PRTG, NMS, The Dude, etc.).
  • Relevant certifications preferred (CWNA, CCNA, Network+, Ekahau Design or similar).
  • Good skills in Excel & automation for reporting and troubleshooting.

Benefits

  • 25 days paid holiday (pro-rata).
  • Work with cutting-edge wireless networking technology.
  • Fully remote role with a seasonal shift pattern.
  • Hands-on experience improving & scaling Wireless ISP networks.
Before You Apply
️
remote Be aware of the location restriction for this remote position: South Africa
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
3rd line support network support engineer @Remote Recruitment
Customer Service
Salary zar 45,000 per ..
Remote Location
Job Type contract
Posted 1wk ago
Apply for this position
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️
remote Be aware of the location restriction for this remote position: South Africa
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Unlock 152,720 Remote Jobs
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