[Hiring] Customs Compliance & Documentation Specialist @OptiNizer

Role Description

A highly detail-oriented and trustworthy Customs Compliance & Documentation Specialist is needed to support the company's Power of Attorney (POA) validation and client onboarding process. The role will focus primarily on:

• Compliance verification
• Document review
• Company validation
• Identifying potential red flags before new importers are approved

The specialist will:

• Review information provided by clients
• Verify business registrations and officer details
• Research company addresses
• Organize documentation
• Escalate questionable or incomplete cases to the appropriate team member

Because the role involves handling confidential client information, including identification documents, EINs, company information, and other sensitive records, security, discretion, accuracy, and attention to detail are critical.

The ideal candidate has:

• Customs brokerage, U.S. customs, logistics, or a related background
• Strong common sense and research skills
• Written communication skills
• The ability to recognize inconsistencies or potential compliance concerns

Extensive industry experience is preferred, but the client will provide training on their specific validation process and red flags.

Qualifications

• Previous experience in customs brokerage, logistics, import/export, compliance, documentation, or a related field
• Strong attention to detail and ability to identify inconsistencies or red flags
• Excellent written English and professional email communication skills
• Strong research, organizational, and follow-up skills
• Ability to follow detailed procedures while exercising sound judgment
• High level of integrity and discretion when handling confidential information
• Comfortable working independently and escalating issues when necessary

Requirements

• Experience with U.S. customs or customs brokerage (preferred)
• Familiarity with POA documentation or importer validation (preferred)
• Experience researching U.S. business registrations or Secretary of State records (preferred)
• Familiarity with ClickUp, Microsoft Outlook, and AI tools (preferred)

Benefits

• Fully remote
• Full-time position, approximately 40 hours per week
• Schedule aligned with the client's U.S. business hours
• Extensive initial training provided on the client's compliance process
• Limited system and folder access based on assigned responsibilities
• Opportunity to take on additional customs, logistics, and administrative responsibilities as the role develops