[Hiring] Compliance Manager @Mashreq

Role Description

• Lead MGN Business Banking team and oversee the operations of the squad within Business Banking Compliance.
• RBG Compliance spoc for digitization / automation initiatives in coordination with Business and Compliance Digital Studio and Innovation unit.
• Responsible for conducting quality checks for key deliverables across all Retail Banking Group compliance squads, ensuring adherence to regulatory standards and internal policies.
• Disseminate and ensure adherence to strategic guidance, lead assigned teams, and drive digital transformation initiatives to enhance compliance effectiveness and efficiencies.
• Stay updated on all applicable regulatory guidelines.
• Support implementation of initiatives in RBG Compliance as assigned by Unit head.
• Conduct quality checks for auto discounting – Ename & L1/L2 High-Risk Nationality for the RBG (entity and Individuals).
• Centralize management of RBG Incidents for assessment from the CPR Standards point of view and escalate to senior management/RCU for CBUAE reporting.

Qualifications

• Graduate with 7–10 years in banking, specifically KYC/EDD for business/corporate clients.
• Strong communication skills.
• Knowledge of UAE regulations.
• Proficient in Excel, presentation skills, and AI tools.
• Logical problem-solving and decision-making abilities.
• Experience in coordinating/supporting compliance processes/system solutions.
• Proven leadership and team management experience.
• Experience in implementing digital transformation initiatives in compliance.

Requirements

• Maintain awareness of regulatory expectations and bank’s policies and standards.
• Ensure Unit’s procedures are aligned with regulations and bank’s policies and standards.
• Maintain cordial relationships with all applicable stakeholders to facilitate timely identification and resolution of any gaps to regulatory requirements or bank’s policies/standards.
• Conduct training across Compliance and relevant stakeholders in line with annual training plans/identified requirements.
• Provide advisory on name screening matches and enhanced due diligence (EDD) for high-risk business accounts.
• Prepare analysis on different compliance reports related to high-risk reviews and name screening for senior management updates on trends.
• Respond to audit queries and represent compliance in ad hoc projects.
• Conduct quality assurance checks for the Retail Compliance team.
• Lead and manage the compliance team, providing mentorship and performance oversight.
• Drive digital transformation initiatives including automation, AI integration, and dashboard development.
• Represent compliance in strategic cross-functional meetings and projects.
• Flag and escalate any high-risk nationality L1/L2 alert where discounting may not comply with the discounting guidelines.
• Ensure adherence to all Consumer Protection Regulation requirements in incident reporting to CBUAE.
• Maintain records and audit trails of all incidents, assessments, and regulatory communications.

Benefits

• Delivering superior service to clients by leading with innovation.
• Treating colleagues with dignity and fairness while pursuing opportunities that grow shareholders value.
• Actively contributing to the community through responsible banking.

Company Description

The leading financial institution in MENA, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success.