[Hiring] Compliance Issues Management Oversight Lead @Block

Role Description

Block's Compliance Issues Management Oversight (CIMO) program is the centralized function responsible for end-to-end governance of compliance-impacting issues across Square, Cash App, and Afterpay. CIMO provides independent oversight of the full compliance issue lifecycle, from scope determination and root cause analysis through remediation execution, validation, and closure, to ensure clear accountability, consistent processes, and audit-ready documentation across the organization.

This role sits on the Regulatory Compliance Strategy (RCS) team and reports to the RCS Lead. As the CIMO Lead, you will own the operational backbone of this program — driving remediation tracking, change governance, escalation, reporting, quality assurance, and stakeholder advisory for a portfolio of compliance issues spanning financial crimes and consumer protection.

You will work closely with stakeholders across the organization, including Block's Enterprise Issue Management Program, Compliance, Counsel, Internal Audit, and other business unit risk and operations teams.

If you're energized by building durable compliance governance processes, working cross-functionally to provide impactful support in driving progress across a range of issues, and translating complex regulatory requirements into clear operational outcomes, this role was built for you.

Qualifications

• 8+ years of experience in compliance issues management, remediation oversight, or governance within a regulated financial services environment (banking, fintech, payments)
• Experience operating in enhanced regulatory oversight environments (regulatory examinations, audit engagements, and/or monitor interactions)
• Strong working knowledge of AML/BSA, Sanctions/OFAC, and Consumer Protection compliance risk frameworks
• Demonstrated experience managing end-to-end issue lifecycles — from identification through root cause analysis, impact assessment, action plan development, remediation execution, evidence collection, validation, and closure
• Strong organizational and project management skills
• Excellent cross-functional communication, presentation, and written skills
• Experience leveraging AI, automation, and workflow tooling to drive efficiency in compliance processes

Requirements

• Drive end-to-end remediation governance
• Deliver quality assurance and stakeholder advisory
• Facilitate governance forums and program reporting
• Build and maintain the CIMO program
• Scale the program through automation and tooling

Benefits

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Company Description

Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people:

• Square makes commerce and financial services accessible to sellers.
• Cash App is the easy way to spend, send, and store money.
• Afterpay is transforming the way customers manage their spending over time.
• TIDAL is a music platform that empowers artists to thrive as entrepreneurs.
• Bitkey is a simple self-custody wallet built for bitcoin.
• Proto is a suite of bitcoin mining products and services.