[Hiring] Compliance & Investigations Specialist @WorkBetterNow

Role Description

We're seeking an experienced Compliance & Investigations Specialist to conduct independent investigations into potential violations of client agreements and company policies. In this project-based role, you'll review high-risk cases, gather and analyze evidence, assess compliance risk, and support leadership with objective recommendations.

This role combines strong analytical thinking with research skills, focusing on solving complex compliance challenges and evidence evaluation. You'll work independently on critical cases where judgment is essential.

Key Responsibilities

• Conduct independent investigations into high-risk cases assigned by leadership
• Gather, review, and analyze documentation, communications, and evidence from multiple sources
• Perform targeted research using LinkedIn, social media, public records, and online tools
• Conduct interviews with relevant stakeholders (employees, contractors, clients) as needed
• Develop investigative findings and objective recommendations based on evidence analysis
• Prepare written reports summarizing facts, conclusions, risk assessments, and escalation recommendations
• Maintain accurate, organized, and confidential case documentation
• Identify trends, patterns, and recurring compliance risks across cases
• Recommend process improvements and support risk mitigation efforts
• Utilize technology and AI-assisted research tools to improve investigative efficiency

Qualifications

• Live in LATAM or The Caribbean
• 2+ years of experience in investigations, compliance, HR, employee relations, risk management, auditing, or related field
• Strong analytical and critical-thinking skills with exceptional attention to detail
• Excellent written, verbal, and interviewing skills
• Proven ability to handle sensitive and confidential information with professionalism and discretion
• Strong organizational and problem-solving abilities
• Proficiency with Microsoft Office, Google Workspace, and online business tools
• Ability to work independently and manage multiple cases simultaneously
• Fluent in English (written and spoken)—able to communicate effectively with US-based teams
• Comfort working on a flexible, project-based schedule

Preferred Qualifications

• Experience conducting workplace, compliance, or contract-related investigations
• Experience working in a remote environment
• Strong report-writing and documentation skills
• Familiarity with AI-assisted research and data analysis tools
• Experience with public records research and social media investigation
• Knowledge of US workplace compliance and legal investigation boundaries
• Proactive learning mindset with eagerness to adopt new tools

Technical Requirements

• Processor: Intel 11th Gen (or AMD Ryzen 5000 series) for Windows | M2 for Macs
• RAM: 16 GB minimum
• Internet: Stable connection of 25-50 Mbps minimum

Benefits

• 100% remote work — enjoy flexibility of working from home
• 18 paid vacation days + U.S. federal holidays
• Paid maternity/paternity leave (up to 2 months with 50% salary coverage after 1 year)
• Supportive, people-first environment where your voice matters
• Two in-person team gatherings per year, hosted in your local city
• Training and development support to keep your skills current
• Work hours: 9:00 am - 6:00 pm EST/CST/MST/PST, with one-hour lunch break

How to Apply

Submit your resume, a brief cover letter describing your relevant investigation or compliance experience, and any examples of your written work or case reports (if available).