[Hiring] Compliance Data Specialist @CrewBloom

Role Description

We are looking for a detail-driven Compliance Data Specialist to deliver a managed driver qualification compliance service for clients. You will keep driver qualification files complete, accurate, and current, so clients get a reliable, hands-off compliance experience. This is a full-time, non-exempt role. Most of your time will go to moving background screening results and supporting data into the compliance platform.

• Move background screening results, driver records, and supporting documents into the compliance platform accurately and on time, verifying data integrity at each step.
• Assign documents to the correct driver files and requirements.
• Flag missing, expired, incomplete, or non-compliant items for follow-up.
• Alert and correspond with clients following each client's process for notifications, escalations, and approvals.
• Perform account, user, and API setup for clients, ensuring configurations match client requirements.
• Identify repetitive tasks, recurring issues, and notification gaps.
• Partner with Product and Development to automate specific processes and notifications.
• Perform other duties as assigned.

Qualifications

• High School Diploma or equivalent.
• Associate's or Bachelor's Degree (preferred).
• 1+ year of experience in data entry, records management, compliance administration, or a similar detail-oriented role.
• Knowledge of DOT/FMCSA driver qualification file (DQF) requirements (49 CFR Part 391) (preferred).
• Knowledge of the background screening industry and products (preferred).
• Intermediate analytical and problem-solving skills.
• Advanced written and verbal communication skills, with the ability to communicate clearly with technical and non-technical audiences.
• Ability to manage client expectations and resolve conflict professionally.
• Strong attention to detail and data accuracy; process-oriented and able to pivot quickly.
• Ability to manage high-volume, repetitive work while maintaining quality and consistency.
• Ability to meet department and organizational numbers, data, and deadlines.
• Regular and punctual attendance.
• Discretion with sensitive and confidential information, including driver PII.
• Basic understanding of APIs, integrations, and user/permission setup in SaaS platforms (preferred).
• Interest in process improvement and automation; experience with workflow or automation tools (preferred).
• 1+ year of experience using Jira, Slack, Confluence, Salesforce, or similar tools.
• Proficiency with G-Suite and Microsoft Office, especially spreadsheets.
• Commitment to continuous learning and a client-service mindset.

Company Description