[Hiring] Manager, External Engagement @Amgen

Role Description

Join Amgen’s Mission of Serving Patients. In this vital role, you will play a pivotal role in ensuring seamless operations across our media relations, social media, and digital communications teams. This is a unique opportunity to contribute to a hard-working team, harnessing your operational expertise to support Amgen’s highest-priority external communications and engagement initiatives.

To achieve their goals, the Manager will collaborate with numerous internal cross-functional teams, agency partners, and vendors. This position reports directly to the Executive Director, External Engagement, operating as a self-starter while working on a collaborative and impactful team. This position can sit remotely in the U.S. and does not need to be based in Thousand Oaks, CA. East Coast working hours are preferred.

Responsibilities:

• Support the media relations, social media, and digital communications teams in day-to-day operations, ensuring smooth coordination of activities across external engagement.
• Supervise the Corporate Affairs material review process and system to ensure compliance with company standards and regulations, including maintaining the training program.
• Distribute Amgen global press releases.
• Prepare comprehensive media, social, and digital monitoring and performance reports around key company news and campaigns.
• Manage contracts and relationships with external engagement vendors across media, social, and digital; assess and recommend new vendors and opportunities for consideration.
• Work closely with a wide variety of teams within Corporate Affairs and cross-functionally.
• Lead integrated external engagement metrics and reporting across media, social, and digital channels.
• Develop executive briefing materials and integrated external engagement plans as needed.
• Manage the external engagement budget, purchase orders, and invoices.
• Identify and assess emerging industry trends, earned media outlets, social platforms, and digital communication technologies to ensure Amgen remains at the forefront of external engagement best practices.
• Direct public relations, social media, and digital agency partners to maximize impact and help achieve external communications goals and objectives.
• Maintain and regularly update the media team’s journalist database and other external engagement contact and channel resources.
• Support media pitching and engagement, social media publishing and community management, and digital content coordination.

Qualifications

• Doctorate degree
• OR Master’s degree and 2 years of public relations and/or communications and/or journalism experience
• OR Bachelor’s degree and 4 years of public relations and/or communications and/or journalism experience
• OR Associate’s degree and 8 years of public relations and/or communications and/or journalism experience
• OR High school diploma / GED and 10 years of public relations and/or communications and/or journalism experience

Requirements

• Five plus years of experience in public relations, social media, digital communications, and/or corporate communications.
• Close attention to detail, collaborative spirit, and commitment to operational excellence.
• Excellent interpersonal skills; enthusiastic teammate and self-starter; serious commitment to hard work and excellence.
• Biotechnology and/or pharmaceutical communications experience.
• Excellent consulting, writing, editing, presentation, and communication skills.
• Working knowledge of healthcare media, social platforms, and digital communications channels.
• Familiarity with media monitoring, social listening, digital publishing, and analytics tools and platforms.
• Ability to interface professionally with corporate leaders and managers.
• Experience working at or managing public relations, social media, or digital agency partners and vendor relationships.
• Ability to think quickly, analytically, and creatively to accommodate a dynamic environment.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
• Stock-based long-term incentives.
• Award-winning time-off plans.
• Flexible work models where possible.

Company Description

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of ethical, committed, and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer. We make all employment decisions without regard to race, color, religion, sex, or any other characteristic protected by applicable law.