[Hiring] Information Management and Communications Consultant @World Food Programme

Role Description

The Information Management and Communications Consultant will support the project team by leading information management, monitoring, reporting, knowledge management, and communications activities, ensuring effective tracking of project implementation and dissemination of results to donors, partners, and stakeholders. The incumbent will report to the Project Manager and work closely with country offices, partners, and communications teams.

Key Role & Responsibilities

• Information Management and Monitoring
  • Develop and maintain project monitoring systems, databases, and dashboards to track implementation progress across all participating countries.
  • Consolidate operational, fleet, safety, and training data received from country offices and transporters.
  • Support the development, collection, and monitoring of project KPIs related to:
    • Road safety performance;
    • Accident reduction;
    • Transport operational efficiency;
    • Capacity strengthening activities;
    • Etc.
  • Establish baseline data and maintain performance tracking mechanisms throughout project implementation.
  • Conduct data quality assurance and validation exercises to ensure accuracy and consistency.
  • Produce reports and dashboards to support management decision-making.
  • Provide technical support and guidance to Country Offices on information management, monitoring, data collection, reporting, and performance tracking, including the delivery of training and development of tools, templates, and guidance materials to enhance data quality and reporting capabilities.
• Reporting and Knowledge Management
  • Maintain programme documentation, including assessments, action plans, lessons learned, and country implementation records.
  • Support the development of monitoring and evaluation frameworks and tools.
  • Capture lessons learned and best practices from participating countries and contribute to institutional knowledge management.
  • Preparation of donor reports and communication materials (briefing notes, talking points, executive summaries, presentations, and updates).
• Communications and Visibility
  • Support the development and implementation of a communications and visibility plan for the project.
  • Prepare success stories, case studies, and narratives highlighting project achievements.
  • Draft communication materials.
  • Coordinate visibility activities with internal and external stakeholders.
  • Support missions, workshops, training events, and high-level visits through preparation of communication materials and event documentation.
  • Liaise with WFP communications teams to promote programme achievements through internal and external communication channels.

Qualifications

• University degree in one of the following fields: Information Management; Business Administration; International Development; Supply Chain Management; Logistics; or related field.

Requirements

• At least 5 years of relevant professional experience in information management, monitoring and evaluation, reporting, or data analysis.
• Experience in preparing communication, reporting, and visibility materials for donors, partners, and senior management.
• Experience with data visualization and dashboard development.
• Experience working with donor-funded programmes is desirable.
• Experience in humanitarian, development, logistics, or supply chain operations is highly desirable.

Knowledge & Skills

• Good data and information management skills.
• Advanced knowledge of Excel and Microsoft Office. Knowledge of Tableau is an asset.
• Ability to transform technical information into clear communication products.
• Excellent report-writing and presentation skills.
• Knowledge of monitoring and evaluation methodologies.
• Knowledge of transport, logistics, or fleet management concepts is desirable.

Languages

• Fluency in oral and written English and French.